Membership Pause request

Membership Freeze Policy: 

A member may freeze their account a maximum of 2 times per calendar year. The minimum freeze time is 2 weeks and the maximum freeze time is 2 months. Any member’s account who remains frozen for more than 2 months will be considered canceled and that member will be subject to the current/new membership price upon return. Any member’s account who remains frozen for more than 1 month will not be eligible for a credit from their last payment upon return.

Requesting a Membership Freeze:

Any member who wishes to freeze their account must submit a Membership Freeze Request Form and submit it to our Agile Martial Arts Office Administrator. A start date and end date are required in order to process this request. The Membership Freeze Request Form must be submitted 7 days before the suggested start date of the freeze. 

The Membership Freeze Request Form can be found on our website under the FAQ section. Members may also request the link to the google form to be sent to them by emailing the Agile Martial Arts Front Desk Manager at info@agilema.ca

Upon return from an account freeze, the member understands that their roster spot is not guaranteed *please see Membership Rosters section for more information* 

Please Note: Any freeze of a member’s account due to injury or a medical illness will not be counted towards your maximum 2 freeze’s per year. However, a Dr’s Note will be required upon return